Returns

We accept returns within 72 hours of receiving your item. To be eligible for a return, your item must be faulty or damaged and returned unused and in the same condition that you received it. For returns and exchanges, please email support@projectmuse.store You will be responsible for paying your own shipping costs for returning your item, and these shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Privacy Policy 

Project Muse is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.

By using Project Muses’s website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information from you when you interact with our website or services, including but not limited to:

1. Personal Identifiers: Such as your name, email address, postal address, phone number, and other contact details.
2. Transaction Information: Details about your purchases, orders, payment information, and other transactions with us.
3. Usage Information: Information about how you use our website, such as your browsing history, search queries, and other interactions with our services.
4. Device Information: Information about the device(s) you use to access our website, including IP address, browser type, operating system, and other technical details.
5. Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing behaviour and preferences.

How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

• Processing and fulfilling your orders and requests.
• Communicating with you about your orders, account, or inquiries.
• Providing customer support and resolving issues.
• Analyzing and improving our products, services, and website functionality.
• Sending promotional emails, newsletters, and marketing communications (you may opt out of these communications at any time).
• Complying with legal obligations and enforcing our terms of service.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites or services that you visit.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to delete such information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@projectmuse.store.

[Team Project Muse]